All Systems Operational

About This Site

Welcome to Ascendant Solutions, home of products like GrantApproval.co.uk. We're specialists in delivering secure cloud based software as a service solutions to Government and Financial Sector organisations.

Uptime over the past 90 days. View historical uptime.
Ascendant Portal Operational
90 days ago
99.73 % uptime
Today
Apply4.Online® (GrantApproval) Operational
90 days ago
100.0 % uptime
Today
Server and Hosting Infrastructure Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Owner Insight - Outage
Resolved - The supplier has now released a fix for this issue.

We apologise for any inconvenience this may have caused,

Kind regards,

The dev team
Oct 20, 17:41 BST
Identified - We are aware of an issue that is preventing all Owner Insight requests from completing. We have informed the supplier and they have scheduled a fix. When we have a confirmed date we'll update this ticket.

Kind regards,

The dev team
Oct 20, 10:58 BST
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
HIVE - Credit Report Outage
Resolved - This incident has been resolved.
Oct 17, 22:13 BST
Monitoring - The issue is now resolved, we will monitor the service for the next hour.

Thank you for your patience,

Kind regards,

The dev team
Oct 17, 13:41 BST
Identified - The supplier has acknowledged that there is currently an issue affecting the API at their end.

We'll update this ticket further when we have more information from them.

Thank you for your patience,

Kind regards,

The dev team
Oct 17, 10:41 BST
Investigating - Hive credit reports are currently failing to load,

We're investigating this issue and will update this ticket in due course.

Kind regards,

The dev team
Oct 17, 10:06 BST
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Syx Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 16:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 16:00 BST
Scheduled - We will be releasing changes at this time which will affect the required roles to access Syx.

The following roles will be renamed:
- "Area - Property Inspections" -> "Area - Syx"
- "Area - Property Inspections Admin" -> "Area - Syx Admin"
- "Property Inspections - Property Inspector" -> Syx - Property Inspector"
- "Property Inspections - Task Creator" -> Syx - Task Creator"
- "Property Inspections - Outcome Approver" -> Syx - Outcome Approver"
- "Property Inspections - Data Protection Officer" -> "Syx - Data Protection Officer"
- "Property Inspections - Location Pinner" -> "Syx - Location Pinner"

Users with any of the above roles will be logged out, and there will be a period of up to 2 minutes where users will not be able to access Syx.

Apologies for any inconvenience caused.

Kind regards, the dev team
Oct 10, 13:17 BST
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